Time Warner Cable - Greedy Company Nickels and Dimes You
Cable/Internet - Complaint
CHARLOTTE, NORTH CAROLINA -- Their rates are too high but if you want cable in Charlotte, there's no alternative, because TWC has a monopoly. A few months ago they added a new modem charge to everyone's bill without providing any equipment or service. They've outsourced customer service to India (at least online) and tell the reps to use American names so customers don't realize that.
I got rid of my cable recently which though expensive was only basic. I still have "high-speed" Internet, which is usually pretty reliable but not state of the art for $65/month.