Nextel Complaint - The worse customer service ever !!!!
NEW ALBANY, INDIANA -- In December of 2005 I called Nextel customer service and asked when my contract was over and I was informed the contract ended in October 2005 and I could cancel my contract at anytime. Nextel made me a decent offer on a one year contract so I decided to maintain my service while my wife decided to cancel her service. When my next bill came I had a $200 termination fee. When I followed up on with Nextel I was informed the contract did not expire until May of 2006. So because of their pathetic and incompetent customer service, Nextel is cutting off our service because I will not pay the $200. Now, how about that for good customer service!!!!How can you do business with a company that has such lousy customer service?????