Go-Dish Network - Pricing of What Was Promised to Actual Installation Orders
HOUSTON, TEXAS -- New customer and was promised a certain services over the phones for a Dish Network. When tech showed up to install. They told me that they were not installing what was promised to me. So the tech and I spent 45 minutes on the phone trying to resolved the issue. Still was not satisfied with the company for not coming close to what we wanted and was promised.. We were going to go ahead and install anyway until we found out that they were going to install the dish in the neighbors yard!!! WTF.
Really I understand about the satellite situation but they can Google earth people and see that we had a metal roof and could of told us then or even asked about it on the signup about the roof. Would you put a satellite on the ground knowing there are kids in the neighborhood??? NOOOOO. Also, they told us they would not take money out of my account to pay for the service until the day it was installed. They took it out 3 days earlier. So seriously; they took the money automatically but can't put it back for 5 days???? I don't care who you are that is just wrong.
Then as I am talking to the woman she tells me it will take longer to receive it back now that I was complaining. Even more wrong!! All in all would never ever recommend this company to anyone and everyone.