Choice Home Warranty - Do Not Purchase Coverage
Sales, Claims & Authorization Departments - Complaint
EDISON, NEW JERSEY -- Our home warranty insurance was up for renewal this past July so I shopped around, I was very specific with the questions I asked regarding coverage to the point of giving them various what if scenarios and the reassured that all I asked was covered. NOT, our first claim for our hot water heater was denied and they didn’t even cover the service charge. Not only was the claim denied but they don’t even have technicians in our area (Northern Louisiana, no company will deal with them).
I had to get prior approval to call the service company after four days I got authorization only for the claim to be denied. They will say anything to get you to purchase coverage.