Ashley Furniture - Will Never Do Business With These People Again!!!!!
Bedroom Furniture - Compliment
BROADVIEW, ILLINOIS -- In May I financed a 12piece bedroom set plus a mattress. In June all my pieces was delivered with the exception of my mattress cover and my bedroom rug. I receive bill #4 over the weekend and I notice a new charge for $270.69. Contact the store to find out where did the new charge come from? The representative couldn't find any of my info when I called via telephone so I went to into the store still couldn't find me. Finally I provided them with my invoice receipt from my original purchase. My name was spelled wrong that's why I was unable to be found in their system, then the 2 items that I never received when my bedroom set was delivered. It just arrived to the store still no phone call to inform me of the items being months delayed and not even a phone call to say there finally here come pick them up. But I was mysteriously charged. So they removed the $270.69 charge after I had to get nasty and rude....
Talk about POOR service even the manager is horrible not one apology for ALL the screw ups just more excuses of why this happened, what that happened..... They offered a $50 gift cert. I declined due to the fact I will never give them my business again.