Time Warner Cable - Horrible Customer Service
LOS ANGELES, CALIFORNIA -- Don't ever get Time Warner cable, you will never be able to disconnect any services. I was holding for 2 hours just to get internet service disconnected at my parents' home. I was transferred over to 6 different representatives just to answer same questions over and over. They were totally rude and intentionally transferred me to a wrong department. I got disconnected several times, having to call back and hold again.
I wanted to keep the phone line for my parents but they decided to disconnect everything. I had to call again, wait for another 30 minutes just to speak to a sales representative and wait another day to resolve the issue. They definitely have no clue how to run their business.
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