Com Ed - Harassing/unwanted Phone Calls
Electric - Complaint
CHICAGO, ILLINOIS -- Six months ago I began getting robocalls every other Tuesday to my cell phone which I only give out to family and close friends. Yes, I still have a land line. These calls were addressed to a guy of which I will not publish his name. To be sure, he is not be. They were calling for him to pay his bill for some apartment building.
Initially I ignored it but was put off one day as I got a call at work in an environment when I am on the phones and they really frown at personal calls. I called from home one day and had a horrific time trying to get in touch with a real live person. I am not even sure how I did. They said they would remove my number.
A month later, the calls came back again. Again I ignored it for a while. Finally I called and had just as horrific a time trying to get to a real person. The only thing their phone tree was interested in is in me paying the bill. Or in this case someone else’s bill. I just got off the phone with them and they said they would remove my number from this guy’s account. I am still upset and am leery that the calls may start again. Com Ed, please pay attention to Customer Service. I know personally, it’s just not a function of billing.