24 Hour Fitness - Horrible Treatment by Front Desk and Security Guard
ESCONDIDO, CALIFORNIA -- I went to work out like I have for 10 years. There had been some mixup with the expiration date on the credit card used for the account. I was just there 3 days ago, - no problem. This rude kid at the front desk named JAVI made sure to make a big issue in front of everyone that I was late on payment, and proceed to demand that my daughter MUST appear in person to make it right. I called her and she confirmed that she had given all the updated info to the corporate office. JAVI - and the security guard were laughing their asses off when I got upset at being denied access.
I decided to leave and I have cancelled my membership. I called the manager, and she told me that JAVI and the security guard had accused me of Throwing A Towel at Them, which I told her was a bold-faced lie. She is planning on checking the security footage to see and I hope she gets rid of those little liars!! I simply set the towel on the desk to return it as I was not planning to work out.
Long story short, - I went to LA Fitness and WOW - what a difference. Those creeps at 24 hour did me a favor. I have a BETTER Gym at a CHEAPER price. I hope others follow my lead. It's on El Norte and Center City Parkway = LA Fitness -- no one deserves to be treated the way I was treated today by those two at 24 hour. I will make sure everyone I know hears how rude they are and never goes there.