Home Depot - Horrible Gutter Installation
Installation Services - Complaint
SPRINGFIELD, OHIO -- I signed a contract in April 2013 for my gutter installation. There were several appointments set up and they never showed up. Finally in July they showed up to do the installation. The installer went up the ladder came right back down and said the rafter tails were rotten and more work needed done. He said I would be getting a call. 2 weeks later I still haven't heard anything.
I called and talked to the person that gave me my original estimate and he told me it would be an additional $1500. I agreed and finally was able to sign a contract agreeing to the additional work on 8/2/2013. I had not heard anything so on 9/10 /2013 I called to see what was going on and was told my installation would start on 9/9/2013. When I said the date already passed he said he would have to check into it. I then received a call that my gutter installation would start 9/16/2013 . The installers showed up about 10:00 am worked about 5 hours and left.
I haven't seen or heard anything from them since. Until I called and complained about the pile of wood they left in the yard. They came out and got the wood and my gutters are still not done. So five months and no gutters. They don't show up for appointment and don't even call to let you know they aren't coming. Also the work the did get done in those 5 hours looks awful. The supervisor has a attitude like its not a big deal. I will never do business with them again.