Staples - Mistake at Comprehending Rebate
Manager Michael Schmidt - Compliment
MCMINNVILLE, OREGON -- I Mistakenly read the sign that indicated a rebate on a product, which was in error. When I received the online notice of impending rebate, I learned the mistake. Today, Sept. 20, I returned the item and Michael Schmidt, Mgr, was most courteous and fair in correcting this error. I left with great feelings toward Staples and their policy. I am one happy camper. Many thanks to all involved.
How refreshing to learn that there are honest, caring business people out there. Kudos to Michael Schmidt!