Home Depot - Drain Cleaner Rental
SOUTHFIELD, MICHIGAN -- Beware of drain cleaner rental policy.
Just rented a drain cleaner (snake) 75' long. I live on a lot with several trees. Two or three times a year I get roots in my pipes so I rent a drain cleaner. Never had a problem renting before.
Mind you, I live around the block from a Lowes store, but prefer to drive the extra five miles to Home Depot, No More!
The drain cleaner cable had a bend in it (kink) when I returned it. I was charged $50 additional for the kink. The cable in the cleaner will eventually kink after several uses naturally. They don't last forever! If you happen to be the unlucky guy renting one after several uses of rentals and the cable kinks, Home Depot wants you to buy another cable for them.
I have used drain cleaners several times, without problems. I performed the same task today and get the kink in the cable. The sells representative Advised I could not contest the kink. I had to pay the $50!
I will buy a drain cleaner at my new favorite store, Harbor Fright for $250, and now use Lowes. I really enjoyed going to H.D. & looking & Shopping, but its to much competition around to get ripped off like this.
Receipt# 2711 41 09430 09/19/2013 8443