Cracker Barrel Complaint - Poor Service & Disgraceful Quality
37615, TENNESSEE -- The last few visits to Cracker Barrel in various locations throughout East TN have been most disappointing. Service has been well below par and the food quality is inexcusably poor. The wait from the time an order is placed until the food arrives has ranged from 25 minutes to as much as 45 minutes, even when the restaurant isn't busy. That problem is only exacerbated by the fact that the food wasn't prepared as requested or the order wasn't filled properly.
My family has now decided to patron Bob Evans Restaurant in lieu of Cracker Barrel.