Verizon Wireless - Spent 1 Hour 19 Minutes Waiting on Phone to Find Out That I Could Not Do What Their Store Personnel Told Me to Contact Them for
All - Complaint
I was told by the store that I could buy their Jet Pac to get 2 g of wireless on the go for $30.00 added to our present bill. Then, when I stood for approximately 45 minutes to an 1 hour, I was told that I could only get it if I was willing to go for 5 g bites for $50.00. Since we will never use more than 2 g bites I do not want to pay an extra $20.00 per month. So, I have been trying other options such as a bundle with Comcast. But, since we already have a bundle with Comcast we cannot qualify for that so tried the pre-pay after holding on our home phone for an hour and 19 minutes tried my cell phone and FINALLY after a considerable length of time all- be- it not as long as the land line I was finally told that my Apple iPad 4 would not support prepay.
Do I have to go to another carrier to get wireless on the go for the Apple I-Pad when we travel? At this point I just need an answer as I am willing to change wireless anyway after experiencing such poor customer service with Verizon.