Best Buy - What Customer Service?? - Non Existent - Rude
Computers - Complaint
RICHMOND, TEXAS -- Best Buy customer service at Grand Parkway continues to decline. The store is outdated and the bad experiences I have there never cease to amaze me. I just took a student there interested in buying a laptop. They had 15 people there to help the iPhone customers while we waited for more than 20 minutes and never did get help. Even after asking at the front of the store and them radioing someone, a customer just walking into the department not waiting at all was greeted by a blue shirt. Went back to the front again and the manager greeted me with excuses.
Seems that Best Buy is about the same as Wal-Mart when it comes to customer service these days!!!!