Anderson Doors - Anderson Retractable Sliders Are Faulty
SANTA BARBARA, CALIFORNIA -- We purchase 4 Anderson doors with retractable sliding screens. All 4 are broken. They were installed by a licensed contractor. They failed with in 1 week of purchase. The contractor came back and added new hardware to help the situation. That worked for 1 out of the four. I had the contractor back many times since and he is unable to help. It has been over a year with these screens.
It did not occur to me to contact Anderson directly. I finally did realizing that the screens are very faulty in the actual manufacturing and they fail easily. I had a Anderson service representative come out to repair at my own expense and he said these screens are crap and never work right. They should not be installed. I need to replace 3 of them. BUYER BEWARE- DON'T BUY RETRACTABLE SCREENS. Anderson will do nothing to help. I will join class action!!!!!!!!