VOORHEES, NEW JERSEY -- In February, my husband and I closed on a refinance loan with the crooked Custom Mortgage Solutions lender in Voorhees, N.J., only to never get the funds! After our closing, we got no check, just more documents asking us to sign off on some changed deals!
In frustration, I complained to the New Jersey Department of Banking and Insurance, only to get screwed some more. This so-called watch-dog agency has yet to reply to my complaint, despite my sending documents that show how Custom Mortgage Solutions tried to change the deal after our closing.
I also got no results from the Better Business Bureau, since this bureau got no reply by Custom Mortgage Solutions after I complained.
After struggling for months to keep paying debts that were supposed to be paid by Custom Mortgage Solutions, I finally managed to get quickly refinanced with another company- E-Mortgage. This company took about one month to get us refinanced with checks in hand.
Please, consumers. Beware of lenders who arrange so-called "closings" on loans. We learned the hard way that there are some crooked lenders delivering nothing but broken promises!