U Haul - Horrible Experiences
SPRINGVILLE, NEW YORK -- I will NEVER use UHAUL EVER again!! I made a confirmed reservation for a haul from Thursday till Sunday Local to pick up/drop off IN TOWN. Only to find out I had to drive over 40 miles ONE WAY to pick up this you haul and could not even have it for my entire rental! only Thursday. I made several attempts to reach supervisor Tressa which informed me even after my credit card was needed (to make and reserve my Uhaul) my reservation was merely an effort to better assist and accommodate her every effort to place me in a Uhaul for my desired time...
In a nut shell I would rather pay double for a moving company rather than have horrible customer service and be lied to about what I am or are not getting from this company. I will be posting this on EVERY WEB site available along with word of moth to any and all.
YOUR COMPANY IS UNRELIABLE AND HORRIBLE!!!!