GE - Poor Appliance Service
Service Dept. - Complaint
HELENA, ALABAMA -- Please NEVER use GE Appliance Service. Service person repaired 14 month old stove, it failed same problem 2 days later. Was told it would be the next week before service because part needed to be ordered. That week the part did not ship so we were told another week, the third week we were told the service person was out on personal leave (they shipped the part to him instead of the house)and that it would be yet another week before it could be serviced. This is a rental property and by law we needed to get it fixed ASAP (young mother, two kids). Our fix was to take our stove from our house to the rental property and hopefully GE repair will fix the broken stove at our residence.
I wanted a full refund and would get a better repair company to fix but was told I could not be refunded the "service call" portion of the expense. I am stuck with this loser organization until I get my stove fixed!