Poor Service at Chase
NEW YORK, TEXAS -- I logged into my online Chase account one day to see that Chase has closed all of my credit card accounts with no prior warning or prior issues. I had built up sizeable amounts of reward points in my accounts that Chase has since taken away. I have been a loyal Chase customer for my entire adult life and have always paid off my credit card bills on time. I contacted Chase and provided bank statements showing I have enough assets to support my outstanding credit lines. However, I am disappointed that Chase never even responded to my letter showing evidence that I am not a credit risk and the actions I have taken to address their credit concerns. This just shows Chase doesn't’t care about its customers and just wants to take their customers rewards points so that they can increase their profits.
They are just targeting people with a lot of points so they can get the liability off their books for having to pay out their rewards. That big fat litigation reserve of billions that Mr. [snip] has set aside looks very very juicy for a class action. I am a lawyer and may just go ahead and start putting together the paperwork.