Whirlpool - Freezer/Refrigerator Sidekick model is a LEMON
Service Department - Complaint
CLEVELAND, OHIO -- We designed our new kitchen to include a beautiful all freezer/all refrigerator 60 inch side by side set. It is called the Whirlpool Sidekick series. The refrigerator has been repaired twice. The freezer is on it's third. These are major repairs. We have been without a freezer for over three weeks now...they recharged the freon and dye Thursday and will be back on next Saturday to check it.
It is Friday night and it is hot inside. They won't come any sooner despite knowing that it isn't working. When I called Whirlpool they said if it is deemed irreparable by the repairman we will have to have a second opinion...which could take another 1-2 weeks. All told this last repair will result in not having a freezer for 4-6 weeks. This is outrageous.