Verizon Internet - Worst Experience Ever for Internet Service
DALLAS, TEXAS -- I ordered Verizon as part of a bundle with Direct TV. I installed Verizon and it did not work. I called Tech support and they said it was due to a wiring issue that should have been fixed before I received my equipment. I was promised a credit for my trouble. I never received the credit. I called after the tech was supposed to have fixed the wiring. I was told they needed access in my house to finish connecting my service. I scheduled an appointment, left work and waited. No tech showed up and no one called. I even received a text reminding me of my appointment. Called back and was told I had the wrong date. I said BS you sent me a text confirming the date and time of the appointment. I scheduled another one, and guess what, they did not show up again.
Finally the 3rd appointment the tech showed up. I was able to use the Internet. The next day, they internet was done. I have not had 24 hours of Internet service in 2 months of service. I have called and called, 3 techs have been to my house, and no service. Bye Bye!! Back to Time Warner for internet! At least I know they work!
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