IPM CORP aka tonsofrentals.com Complaint - IPM Investment Property Management Rip Off
ARDEN, NORTH CAROLINA -- I have a rental property that is managed by IPM-Corp aka Tonsofrentals.com in Arden, North Carolina. Recently, I have received bills from them for "needed" or "questionable" repairs in addition to their fees for management services.
One of the services to the owners is to hire a service company to do repairs if needed. I was told by them it is a reputable provider and very reasonable. I previously received a bill of almost $100 for storm clean up of some branches that hit my home. I also had very minor damage to the gutter where a branch had struck it. I received the bill and paid it. After speaking with the renter, she told me she had paid the same bill! All they did was unbend a piece of gutter and charged me.
I just this last week received a bill of $180.00 for the repair of replacing a power socket ($1.50 item) and adjusting a lock. No more than 15 minutes worked billed at 3.5 hrs!!!!! at $50.00 per hour. The renter says they still are not fixed!!! Ms. Linda East , the rep for the company defends the repairman was there for this period when the tennant tells me he was briefly there. 3.5hrs !!!! NO way!
I then find out the referred repair company is owned by the same company!
If you are a property investor or potential renter steer away from Mr Kit Garren and IPM-Corp AKA tonsofrentals.com.
I have filed complaints with the BBB, NC Real Estate Board, FTC, and The Attorney General Consumer Complaints Division.