Home Depot Complaint - Overcharge - Cashier Error/Overcharge/Refusal To Investigate
Cashier Error/Overcharge/Refusal To Investigate - Complaint
BALTIMORE, MISSOURI -- I went into a Home Depot to buy a piece of molding to cover a corner in my kitchen, a can of paint, and some brushes. I signed my credit slip assuming it was the correct amount and walked out with my one bag of items. When I got my statement a month later, there was a $900 charge. I found the receipt I signed and there it was $900 for three pieces of molding. The cashier had erronously input 1058 pieces of molding at $0.59 Instead of the 1.58 Pieces of molding I actually walked out of the store with. Home depot refuses to investigate the matter. To them, I signed the slip and now I must pay. They refused to even let me talk to the cashier who checked me out--she was "transferred" to another store of unknown location.
I want to see proof that 1000 pieces of molding physically left that store on that day at that time but Home Depot simply brushes me off. They even threatened to remove me from the premises because I wanted answers that they couldn't answer. How about that for consumer awareness. Always look at your receipt when shopping at a greedy corporate juggernaut like hd.