Enterprise Car Rental - Fraudulent Car Damages
Damage Recovery Unit - Complaint
LAS VEGAS, NEVADA -- I returned their car to the office after renting it for an entire 30 days, Mid July to Mid August 2013, ($1,000+ dollars later), when miraculously there was a hairline scratch on the bumper that wasn’t there until after the clerk checked it over. I didn’t argue because I thought a little paint job for the scratch wouldn’t cost much. And even though I had checked it myself when I went to turn it in, I hadn’t noticed the scratch. What I shock I had when 30 days later, I looked over the repair invoice and the photos attached; the photo of the bumper showed that it was completely cracked as if I had gotten into an accident, which I had not.
So in reality, they, someone with the nerve to, created this repair issue by either kicking in or purposely backing the car into a wall or something else in order to turn the scratch into a completely cracked bumper. There are so many complaints about their bogus repair claims, and bad business practices that I felt it was important to add my story to the thousands of others in order to encourage a boycott of Enterprise Car Rental. What a scam they are running!!!! Eventually they will run out of people to rent to because most will know how badly they treat their customers. This is not about the money; it’s about the principle; about the unethical scamming of innocent consumers in order to put extra money in their pockets.
To anyone reading this….. If you have any complaints against Enterprise Car Rental, I strongly suggest you also register your complaint with the Federal Trade Commission, Better Business Bureau, and report it to your local TV station help line.
If we pull together we will certainly stop these bad and abusive business practices. And don’t stop there. File your complaint on every internet complaint board you can find. Join me in this fight against abuse to those that have been, currently are, and in the future may become victims of the Enterprise Car Rental “False Claims Scams”.