Ebay.com - Return Shipping Paid For By Buyer Even When Seller Lies About Product
Pfaff Sewing Machine - Complaint
HAPPY VALLEY, OREGON -- I purchased a sewing machine on eBay which was described as "tested, works great". When I received the sewing machine it was very obviously broken. Not just in one area but many throughout the machine. The sewing foot would not go down to touch the fabric. The dial which allowed you to select stitches was jammed and would not move. I couldn't even attempt to sew with it. I was told by the seller and the eBay customer support staff that I would be reimbursed for the return shipping charges. The seller even told me how the item should be shipped.
Now the seller refuses to return the money it cost for the return shipping and eBay refuses to collect it from the seller. The charges were substantial $60.44. Does it make sense that a buyer should absorb this cost when it is clearly the fault of the seller? It seems to me you could box up your garbage and send it out and see if anyone was stupid enough to keep it. It makes me angry that they all lied to me and I have proof in the emails that were sent back and forth and their supposed audio tapes of conversations.
Do yourself a favor don't purchase anything on this site and if you insist make sure the seller has 100% positive feedback. Don't accept anything less than 100%. I also believe that if a seller has experience with more than 3 negative feedbacks they should be banned from selling.