Manassas Computer Repair [alias: Advantage Computer Services] - False Advertising / "Bait 'N Switch"
Garmin Nuvi 1490LMT 5-Inch Portable GPS - Complaint
MANASSAS, VIRGINIA -- Manassas Computer Repair [alias: Advantage Computer Services]
On September 4, 2013, ordered a Garmin nuvi 1490LMT 5-Inch Portable GPS from Advantage Computer
Services via Amazon.com.
 When my order arrived, it was a much lesser capable "Garmin nuvi 1490T", not a 1490LMT.
The "LMT" designator means "Lifetime Traffic & Maps" updates at no extra cost. In short, this unit's [the 1490T] retail value is $80.00 to $100.00 LESS than that of the expected 1490LMT unit.
 Additionally, the unit was a "Commercial Fleet Sales" unit intended for trucking & delivery services, not a standard retail unit; meaning the capabilities are heavily restricted. ie: On the main intro screen, instead of "Where To" [to set destinations]; the prompt reads "Dispatch".
 Also advertised as having a USB cable connector & User's manual - Not included.
I sent a complaint to Amazon and then to Advantage Computer Services. After a week of no response from Advantage Computer Services [aka: Manassas Computer Repair] I again contacted Amazon.com with my complaint.
Shortly thereafter I [finally] received a response from Ken [snip] [read his second sentence carefully!]
------ Excerpt from email of Ken [snip], Store Manager ----
"From: Advantage Computer Services - Amazon Marketplace
Date: 09/16/13 12:24:15
Please return the product for a full refund.
We will cover return shipping cost if you agree to take down the negative feedback. <========= WHAT?!
Obviously, I did not fall for this blackmail ploy.
MY NEGATIVE FEEDBACK WILL REMAIN ON AMAZON.COM
o Hmmmmmm.......wonder why they recently changed their company name?!
o They are NOT a member of The Better Business Bureau.
Ms. Stacie [snip], President
Mr. Ken [snip], Store Manager
Amazon.com credited my credit card for this charge.
Garmin 1490LMT vs. Garmin 1490T