Travelers Insurance - Insurance Claim - Willful Neglect!!!
Home Insurance - Complaint
EDEN PRAIRIE, MINNESOTA -- I have been with this company all my life. Renters and home owners insurances. Then we had hail damage. All houses on my street: houses in front of my house and the house next to me (we share a wall) got full roof replacements from their insurance companies. Except me with Travelers!!! First adjuster did not even go up on a roof, and issued a partial roof replacement only due to the valleys being damaged. Maybe 20% of total roof and labor of 1 hour! This is such a clear case of Willful Neglect, that we are considering sending a letter to the state attorney general.
When we complaint to insurance, their response was "case closed, as you agreed with us". We never did. So, finally the second adjuster came in and they could not come to the agreement with our contractor.
So, now the company is sending a roofing engineer - to make sure that we need a roof replaced or not.
We have been singled out in the whole neighborhood - not even the street. Why my neighbors did not need to go through this? Why me? Simple answer - Travelers Insurance.