Scammers and RUDE people working at AT&T
TEXAS -- First of all never take services with AT&T whatsoever. I normally don't write reviews but after spending 6 hours on the phone with no one able to resolve an issue that they acknowledge causing this review is long overdue. I called to get my Uverse services transfer from one location to the next cause I was moving, but AT&T said they could not cover the area I was moving into (why not). Then they said only DSL was available at that area. Ok then give me the DSL well I had to get a new account as a new customer another issue you have to put a deposit (why the deposit since I did not put one with Uverse account) After all the mumbo jumbo ok I agreed to pay for the deposit (more than 100 bucks).
After my card info was collected the line got disconnected and NO ONE CALLED BACK later I get an account alert that I was charged not once but twice for the deposit(are you kidding me). Ok I decided to call after 30 minutes and come to find out from being transfer from one department to the next to the next (5 hours) that no one can explain the charges and why I was charged twice I don't have an account number for my supposedly new DSL account and my money is/has not been refunded VERY FRUSTRATING.
I am going to tell everyone I meet that do not take AT&T services. I have brought a lot of customers over the years to ATT&T but now am on a mission NO MORE AT&T whatsoever. AT&T - Lowering the bars.