Money Stolen by Rentalcars.com
Car Rental - Complaint
MANCHESTER, ENGLAND, FLORIDA -- I arranged a car rental via Internet with rentalcars.com. I prepaid from Geneva, Switzerland. The rental was assigned by rentalcars.com to Dollar Rental Car, with pickup to occur at Orlando International Airport.
When I arrived at the airport Dollar refused to rent the car to me, contending that I was required to have a UK drivers license. I have both US and Swiss drivers licenses. Rentalcars.com now refuses to refund my prepayment - almost $200.00 - despite the fact that I was forced to rent a more expensive car from a competitor after being turned away by Dollar Rental Car. This is theft, clear and simple.