Dominos - Rude Manager
Incorrect Order - Complaint
DERRY, NEW HAMPSHIRE -- I just ordered wings from the store in Derry, NH and we got the wrong wings. So, when I called to speak to someone about it the "so called" manager got on the phone and kept telling me it was my fault and that if I wanted the correct wings I had to pay for a larger order. I told him I was having issues with my computer when he then replies it was my responsibility to call and confirm it.
What's the whole point in the convenience of online ordering if I have to call?! So, I asked for the correct wings and he had to repeat to me how I made the mistake and I need to pay for it! I get I made the mistake but there was no need to be so rude. I was trying to reorder and pay for it. I am now deciding to stick with Pizza Hut. At least they are better with their customer service.