Belize Car/Auto Rental - In Short This Rental Experience Was a Nightmare!

Car Rental in Belize - Complaint
Review by Realjenemoe on 2013-10-05
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
LAUDERDALE LAKES, FLORIDA -- This was a nightmare. I spoke with the "owner" Hugh who set me up with a rental in Belize.They were not there as promised to pick us up from the airport because he admittedly never put us in the computer after I'd given a down payment. We were almost stranded because the airport closes at 6pm.

After arguing, Hugh's guys came two hours later, took us to this broken down dirty shack with a sign over the door. Put us in a dirty inside and out, what seemed to be someone's personal, car that we did not rent stating they didn't have what we contracted for. The ABS light stayed on with other dashboard lights on and kept making noises. After complaining to this "Hugh" he finally sent someone with the vehicle we contracted for which was worse than the first one. He promised to credit us the first three days for our trouble, he did not and billed my cc for the entire amount. He was very rude and unpleasant. Our vacation was completely destroyed. Do yourself a favor and stay away from Belizeautorental/car rental/foreign car rental he keeps changing his name.
Comments:1 Replies - Latest reply on 2013-10-06
Posted by Soaring Consumer on 2013-10-06:
Contact your credit card company and dispute the charges.

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