Direct TV Is a Rip Off. They Are Shady and Not Trust Worthy.
Customer Service - Complaint
PENDLETON, OREGON -- When we decided to switch to Direct TV we told them that we were moving into a rental while we had a house built. They said no problem. When it came time to move they advised us they were going to charge us
over 250 dollars for moving the service.
When I explained that we advised them when we that it was a temp move into a rental before we did it and no one mentioned additional charges all we got was not a problem. I even explained that they talked to the home owner of the rental we were temporally moving into for approval. In the end we had to pay.
At that point I told them to cancel any and all additional services on the account and I just wanted the minimum. Now we get a bill for NFL channels. They say we didn't cancel the free subscription. Here we are again.
Now we are ready to move into the house we had built. We had the direct tv dish moved here when we move but the house was not built so they set it up for the shop temporary. It was temporary. Now they are going to charge us another 250 dollars to hook up the system to the house it is a move. I told them it was the same address how can they charge us a moving fee again for the second time?
They are a money hungry rip off with no customer service. I bundled with them through century link which we had service with before for years. Not any more. Direct tv blamed Century link for not tell us and us for not reading the web sight. Direct tv is the biggest ripoff in the business. Century link is just as bad stating that we have to deal with Direct tv.
No one wants to correct the problem they just want more money. When I told them I want to cancel they said they was get a judgment and get the rest of the money for the time left on the contract.