Sears - Rusting Bleach Dispenser
Kenmore - Complaint
BILLINGS, MONTANTA -- I bought my Kenmore Oasis Elite washer less than 2 years ago. The hot water setting won't allow the temperature to get above 95 degrees even though my hot water heater is putting out water at over 130 degrees. The service technician manual says that hot water should be at least 120 degrees.The spin cycle knots up the pants and shirts into rat's nest like balls. And now the lid under the bleach dispenser is rusting.
Of course warranty (even extended warranty) does not cover any of these items. I was told the water temperature was within tolerable range. They did a software update for the spin cycle. It was to stop the machine from shutting down on an unbalanced load. It did nothing about my rat's nest problem. Today I was told that any machine that deals with water will rust. Really? There is no chipped paint, the area is designed to accept bleach and the machine is less than 2 years old.
I will never buy another product from Sears and will dance in the street the day they go under!