KFC - Consistently Awful
Drive-thru - Complaint
510 SOUTH RIVER STREET HACKENSACK, NEW JERSEY -- The worst service I've ever seen. Every time I go to the drive-thru, I sit there for 5-10 minutes before even being acknowledged. And when someone does finally do me the honor of taking my order, they sound like I just woke them up. On several occasions, I was told more than half an hour before the store closed that they were "out of chicken"! But tonight was the topper. I went there a full hour before closing time, and sat there my customary 10 minutes.
Finally, someone came on the speaker and said they were closed. I said "but it's only 9:00". They just said they were closed for the night. No explanation, nothing. I pulled around, and into a parking spot to tell my son he had to eat somewhere else. Meanwhile, two more cars pulled up to the window. I went to a nearby restaurant to get something else, and looked over, and the cars were still there. I'm done with KFC.
There are plenty of other places to eat, that appreciate my business. I don't need to be treated like an imposition on a rude and uncaring crew.