Macy's - Worry No More Plan made me Worry More!
PENNSYLVANIA -- We bought a leather sofa from Macy's a few years ago. We purchased the Worrynomore Premium protection plan that costs $338. We thought this was a good idea that would give us piece of mind. No long after before our final payments we noticed small cracks beginning to develop on two of the seating cushions. We contacted the protection plan company and explained our concerns. They sent out a representative who examined the couch. He told us that he had just examined a couch like ours that was a couple years older and the cracks had become splits and they were replacing or repairing it, he also expressed that it was from body oils. The seat cushions haven't even been sat on where body oils would be transferred to the leather, and there isn't any sign of discoloration on the leather. It is an obvious defect. Days later we received a call from the company and said that it wouldn't be covered because the examiner said it was due to body oils. Also if you do not place a claim within 7 years you get your money back. Now that we placed a claim we have a ruined couch that we can't replace and we wasted $338 on a protection plan that was a huge waste of money. I am very disappointed in Macy's and this plan. I would not waste my money on this plan. You would be better off buying cheaper furniture and replacing it every few years.