Staples - Computer Purchase and Tech Support
Sales and Tech Support - Compliment
DENVER, COLORADO -- I went to Staples (Colorado Boulevard and Ohio Avenue) to purchase a new PC after having receiving very poor service at Best Buy. I thought of them after remembering an ad from several years ago. I was met by the friendliest manager (Michele) who attended to all of my needs and made me feel as if I were the only person in the store. Every question was answered prior to my purchase. My PC needed to be shipped from another state, and I was informed every step of the way-from the moment the computer arrived in the store to the second everything was uploaded and ready for pickup.
Being new to Windows 8, this was a very new experience with this laptop and I had several new questions each time I signed on. I had the privilege of returning to the store and having the Sales Manager Shavauna assist me through my naivete with the new Windows operating system. Every question was answered before I left the store.
A laptop (or any electronic) purchase can be overwhelming, and I found this to be the least intimidating and most helpful of all of my technology purchases. I hope more consumers come to know Staples for the superior provider of computers and tech support that they are!