Hotwire - Scam - Wedding Canceled - No Refund on $160 Car Rental
SAN FRANCISCO, CALIFORNIA -- I booked a Dollar car rental through Hotwire for a wedding (this was my first excursion into Hotwire world). The wedding was postponed so I canceled the[sic] with Dollar. Then I got a confirmation email from Hotwire stating that the rental was confirmed and ready for the original date. I thought "What??". So I called Hotwire to explain that I had canceled the rental with Dollar. I was told that Hotwire does not cancel, refund, change or modify any online purchases. There will be no refund, not even a service charge that I would gladly pay. This is an example of a company that chooses to prey on the unsuspecting and innocent to make a bigger profit. I will never use their services again and I will be extremely suspicious of other such agencies in the future.