Dish Network - Beware of Dish!!!
Fraudulent Package - Complaint
HENDERSON, NEVADA -- I signed up for Dish a year ago. Their offers in the package were quite attractive. Says 120 channels for $24.99 with free installation/receiver up to three rooms. The first bills came up $48.29 . I have 4 TVs connected but for 3 receivers (one receiver is dual). I settled for it to avoid hassles. Actually, the said 120 channels is just a number! The same programs are repeated in different channels and worst of all, my favorite channels have disappeared! They said," Dish can no longer reach said channels" so they removed them from my account. They offered me a $5.00 discount for my next bills but instead..... My Next Bills Was Increased to $58.42 ($10.00 more!!!).
Since I can no longer enjoy watching and increasing charges, I intended to cancel their services but was told I will have to pay early termination fee of $17.50 per month for the remainder of the 24 months. This morning I was surprised to find out that my bill was $73... plus dollars which they already charged automatically on my credit card. I called the office and was explained that "the recent increase in charges was because "My Charges During The First Year was Discounted for such and such?????". I DON'T KNOW WHAT THEY ARE TALKING!!!. When I signed up, I was made to believe that what are offered in the package/ads/fliers were the ones I will receive!!! BEWARE!!! They are just baits to make you sign up and suck up their customers of their hard-earned money after.
Another thing, I don't remember signing up for auto pay. They took my card information because they said they need it to install the system. I had no idea that they will make an automatic payment on it. They made me sign in an IPAD only with no explanation. I was just excited to use my system right away and believing the integrity of their business. It was completely a mess!!! I really regretted signing up for Dish! I feel miserable because I feel I am bound with this" terrible company" and their fraudulent business practices. I can't wait to terminate their services soon!!!