Netscape/AOL Internet - Still Waiting for Netscape Internet Help
PORTLAND, OREGON -- My hard drive had a fatal error back in August, 2013. I was not able to recover my Netscape program from the old hard drive and have been calling every week for the past 5 weeks requesting Netscape/AOL send a start up CD.
I replaced my Dell hard drive with a newer, virus free, model but am still waiting for the ISP install disks. My son-in-law attempted to download and install it from their web site, but it wouldn't install.
I'm just using simple, $6.99/month, dial-up. I would say customer "no-service" is a -1. Each time I call, they say the CD's take 15 days to arrive, are they coming from China? I've been without my internet for 5 weeks and am not financially able to switch companies. Does anyone have advice on how to expedite this? Thanks!