Ashley Furniture - Trouble With Recliner That Did Not Match Comfort of Store
FULTONDALE, ALABAMA -- The store shows you the recliner in store but what you receive is not the same. I purchased a recliner as my was worn out and I have back problems and wanted a better recliner. I always buy from Lazy Boy but decided to try Ashley since it was close to home. Worse mistake I made. The chair was so overstuffed that it put pressure on my spine and pushed my neck forward that you had trouble looking up at the TV. I had to lay back but the chair kept moving up. Had to put pressure on chair to hold which hurt my neck and back. Finally got them to take back but had to get store credit. Sat in every chair in store and only found one that would work since no refund.
Now they keep putting the shipping date out a week and the 2 more days. I have friend that purchased furniture but will never buy from them again and neither will I.