Websitebox.com - Completely Ignores Customers!

Review by W. on 2013-10-13
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
INTERNET -- I bought a real estate website through websitebox.com. It has problems such as underlining text in my site I don't want underlined (after I fix it, it just reverts back to being underlined) and sometimes my page doesn't load (a default search page comes up). I e-mailed websitebox.com support many times with no response on these issues. I started an online web chat. After a while, they stopped chatting. I was on hold for hours with no response from the agent on the other end. I e-mailed the owners/managers of websitebox and contacted one through LinkedIn, but they too ignored me...surprise, surprise.

I would not recommend buying this service. The product is crappy. Customer service is non-responsive.
Comments:1 Replies - Latest reply on 2013-10-14
Posted by Old Timer on 2013-10-14:
They are hosting on Rackspace.com. You should just move away from these clowns and host with Rackspace. They have everything you will need, probably a selection of real estate templates, that work too.

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