Half Priced Magazines Complaint - Half Priced Mags is a Ripoff
NEW YORK -- I ordered a magazine subscription (Real Simple magazine) through the website www.halfpricedmags.com. The order was processed on September 5, 2005 and my credit card was charged $16.49 on that date.
I was originally told to expect my first issue in 6-8 weeks. I waited 10 weeks, and contacted the customer service email address (firstname.lastname@example.org) on December 13th, 2005, telling them of the problem. I was told there was a "processing problem," that was resolved and I could expect my magazine in 4-6 weeks. I then waited another 10 weeks, contacting them again on February 20th to tell them that I had still not received any magazines a full 5 months after the original order. I received a reply telling me that there was another "processing error," and that I could expect my magazine in a few weeks.
It's now 6 weeks later (7 months total), and still I have received nothing, and Half Priced Mags refuses to answer my emails or phone calls.
I have no idea where the company is located since the website does not give a location. The only info I have is their customer service number which is 888-702-6480, and my credit card statement states New York as the location.
I would suggest anyone reading or that has had problems with them to file complaints with the Better Business Bureau, the Dept of Justice, and most importantly, contact Google because they advertise on Google. Use the form below to complain. If Google gets enough complaints, they'll stop accepting ads from them, killing a lot of their business.
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