Newegg.com Market Place sellers - Poor sevice, Newegg Expansion
THIRD WORLD -- I have learned to be careful NOT to make a purchase on newegg.com when it is a "market place" seller. They offer free shipping sometimes but when you view the cart it automatically selects lowest freight charge. You change that to free and the delivery time doubles from 7-9 days to 5-15 days.
It ships from overseas from who knows where. They charged my order the day it was received. A tracking number was furnished two days later with a link. Click on the link and there is no information. I complained to newegg about how long it was taking after 12 days and no tracking information. Their only offer was to contact the seller. I never heard back. Fortunately I did finally receive my material. Today's Newegg.com is not the newegg I did business with 12 years ago. Just try to find a phone number or an email to which someone will respond.
Twelve years ago their prices were consistently lower than everyone else. Today they are consistently 10-15% higher than B&H Photo and other electronic sellers who still answer the phone and handle issues in person.
While the core business of Newegg still seems reliable I only purchase from them, after this experience, when there is a deep discount taken from they normal sale price not what they call the sell price.
It is a shame when they do not want constructive feedback from people who buy online constantly. Thank you for allowing me to express my disappointment.