Progressive Insurance - Horrible Customer Service
Claims Department - Complaint
MADISON, WISCONSIN -- I was rear ended by one of their insured motorist. The company does not return phone calls, they attach a claims adjuster to your claim and then no one else can help you except for that particular person. The supervisor is unavailable as well. I left several messages requesting a call back at work and they call my cell phone stating that they knew I wanted a return call at my place of work...really. Roxan was my adjuster and I hope I never have to work with Progressive ever again. Worthless insurance company how is only out for money and not people.