Imation Complaint - Poor quality - won't stand behind product.
I received a Imation 1GB flash drive as a gift in December. It came on a neck rope, so I decided to keep it on my keychain, since necklaces don't suit me. No where on the package did it state it should only be used as a necklace. I used a wire ring attached to my keychain ring, and it worked great up 3 days ago. The flash drive case that had the keyring loophole broke off. Luckily I didn't lose my flash card and all my files. I thought if I contacted Imation, they would either replace it or fix it seeing how I only had it for a few months and I wasn't using it in any abusing fashion. Well I was wrong, Imation says it was not designed to be used on keychains, and only on a neckrope. I told them I didn't use the actual keyring, I used a wire and attached that to the keyring. What difference is being in my pocket or around my neck, both have chances of being bumped, moved around, etc. I actually think it is safer in my pocket. Well they wouldn't offer any help, I even suggested repairing it myself if they could send me a new cover piece. They said the device cannot be repaired.
I was disappointed in their lack of effort to try and help or offer alternative solutions to a product that in my opinion was not built very well, or of high quality.
They should at least be very clear of the product limitations so the consumer can decide before he buys if it is the right device for him/her. The packaging on this one was so vague and lacked any details what-so-ever on any limitations. I feel like I was mislead by them NOT providing such information when so many flash drives these days are built for keyrings.
That's my 3 cents.