Enterprise Rent A Car - Beware When Renting a Car From Enterprise
Rental Car - Complaint
COLORADO SPRINGS, COLORADO -- On August 29, 2013, my two cousins and I drove a motorhome into Colorado Springs, CO, to visit Pikes Peak. We wanted to see some of the sites so we decided to rent a car. We had rented from Enterprise before and the prices were good so we decided to rent from them again. We got a Dodge Charger. It was about 6 miles to the rental business and we did not have transportation other than the motorhome. They came and picked me up and took me to rent the car. Everything went well us until then. By the time we finally got the car it was too late to go anywhere. Since one of the men with us is in a wheel chair, the owner of the motor park took us to the place where we met the train to go up Pikes Peak.
Next day we used the car to drive through Garden Of The Gods park and then returned the car. When we returned the car with a total of 18 miles driven two of their employees looked at the car and decided there was no damage.
About a month later I got a letter from Enterprise demanding that I pay $600 damages on the car. I had I ask for documentation that I had done anything to the car. They sent pictures that were taken two weeks after I returned the car as their only documentation. After weeks of talking, they decided that since they had no proof I only owed $200.
I did not damage the car and I am still dealing with them. I advise everyone DO NOT RENT from Enterprise.