US Airway - Cheated on Space
Flight - Complaint
CHARLOTTE, NORTH CAROLINA -- This is the 2nd time in a month I've been seated on the last row of a CRJ 700. There is equipment behind this seat that forces the seats on this row to be more erect than any other on this plane. If that isn't enough, on my last flight I sat next to a plus size individual. He took up a full one-third of my seat (the armrest could not be lowered). This forced me to raise the aisle armrest in order to set down. I sat there waiting for the attendant to address this issue. She of course refused even to make eye contact with me. The flight was full as it is always, makes you wonder why US Airways assigns this size jet to this route. I was allowed to violate FAA regs and set in this most uncomfortable position for the entire flight.
I make a customer complaint with the airline and was given a list of what I should have done differently. Lots of we are sorry, but we plan to offer you nothing in compensation. My issue with this airline is, if they gave you something more than soda and pretzels they'd happily charge you. Therefore why is this seat sold at full price. Clearly they have cheated the occupant out of the standard amount of room allotted every other row on this plane. The price for space should go both ways.