Comfort Inn Hotel - Filthy and Worst Service
Front Desk and Room - Complaint
ATHENS, TENNESSEE -- There was only one person working in the entire motel. He refused to give me any military or AAA discounts off their $129 price and said it was not their policy because they don't have to since they can book all the big corporations in the area. So since my elderly handicapped mother and I were too tired to go elsewhere, we took the room. My pull-out bed was filthy with debris and dirt and I had to put the sheets on it myself. The king-sized bed for my short Mother was so high that she had to climb on it. And we needed another blanket and a toothbrush and toothpaste so I called the front desk to have someone bring it to me because I was too tired from driving all day. The clerk said I had to come down and get it. Mom and I were already upset and wanted to leave and get our money back, but the clerk refused to give us a refund saying it's against their policy. There was no comfort at all! I suggest you go to another hotel because this Comfort Inn in Athens, Tennessee doesn't care about you at all!
Oh, and I witnessed the clerk hang up on a telephone customer just because the customer was angry with the clerk's answer.