Dish Network - Promised Deposit of $200 Back After 1 Yr Faithful Service
Well in October 2011 we started service with Dish and upon a credit check were required to do a $200 deposit that after 1 yr faithful service that we would have refunded, we were explained it would be applied to bill if we were still customers. All is good then we decide to move 8 hrs down state and will be staying with family till we got our own place, so we still paid for dish even though not set up so we honored agreement. That was June 2012, we found our new place in September 2012 and increased packages, at this time we were told that the deposit had to be with active service, huff ok well its now 10/24/2013 and we have had service ongoing same $99 dollar package, called about deposit and was told they requested it and it was denied, no reason.
What the heck? Really? Very Unimpressed. I called to find out why and was put on hold for 45 minutes then phone hung up TWICE!!