America Online Complaint - Hassle to Cancel AOL Service
Attempted to cancel AOL service after being a customer for several years. To my surprise they refused and continued to bill my card monthly. Believe me it was a big hassle and was finally able to cancel after 2 months of being billed and countless phone calls to the company. Unless you plan on being a lifetime AOL customer - take my word and don't subscribe to AOL. Very bad business practice.
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